Grievance Redressal

If something has gone wrong, here is how to raise it with us and, if needed, escalate it to the regulator.

01
Contact Customer Support
Write to support@bmwfininvest.com or call +91 9958940148 with your name, loan or application reference (if any), and details of your complaint.
02
Escalate to the Grievance Redressal Officer
If your complaint is not resolved by Customer Support, escalate it to the Grievance Redressal Officer at grievance@bmwfininvest.com.
03
Escalate to the RBI
If your complaint is not resolved within 30 days, escalate it through the RBI's Complaint Management System or the Sachet Portal.

Grievance Redressal Officer